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SSH Login

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2 weeks 5 days ago #242 by Arabacılar
Arabacılar created the topic: SSH Login
Hi all,

I recently received my gateway.
Firstly, my first impressions on the gateway are great. It's easy to install and have an easily understandable interface.
But I want to make an ssh login to the device, unfortunately, I don't have the root password. I contacted the support but it has been 2 days and still, there is no response. Is there any other way to login device terminal?

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2 weeks 5 days ago #243 by Ogulcan MatchX
Ogulcan MatchX replied the topic: SSH Login
Dear Arabacılar,

Thank you for contacting us. You can find the root password of your gateway if you registered it to MatchX Cloud. Go to your organization in the cloud and click "Organization configuration". There you will see "Root passwords access". If you accept conditions and submit, the root password of your gateway will be visible under "Gateways -> Gateway details -> Root password".

I hope this information will help you. If you have further questions please don't hesitate to ask.

All the best,

Ogulcan
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